Altmetric Details API outage

Incident Report for Altmetric

Resolved

This incident has been resolved

Posted Mar 10, 2023 - 07:29 UTC

Monitoring

A solution has been implemented and the Altmetric Details API and Detail Pages are now operational again. We are continuing to monitor the situation to ensure full resolution.

Posted Mar 10, 2023 - 01:30 UTC

Update

We are continuing to investigate this issue.

Posted Mar 10, 2023 - 00:51 UTC

Investigating

We are currently investigating an on-going outage of the Altmetric Details API (api.altmetric.com). We will provide further details once we have identified the cause and a resolution pathway.

Posted Mar 10, 2023 - 00:49 UTC

This incident affected: Altmetric API (Commercial API, Free API) and Altmetric Details Pages.