All Systems Operational
Altmetric Badges Operational
90 days ago
100.0 % uptime
Today
Embed Code Operational
90 days ago
100.0 % uptime
Today
Badge Renderer Operational
90 days ago
100.0 % uptime
Today
Badge API Operational
90 days ago
100.0 % uptime
Today
Altmetric API Operational
Commercial API Operational
Free API Operational
Altmetric Details Pages Operational
Altmetric Explorer for Institutions Operational
Altmetric Explorer for Publishers Operational
altmetric.com website Operational
Content Delivery Network Operational
Fastly London (LCY) Operational
Fastly New York (JFK) Operational
Fastly Sydney (SYD) Operational
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Explorer for Institutions Response Time
Fetching
Detail Pages Response Time
Fetching
Past Incidents
Nov 30, 2022

No incidents reported today.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Completed - The scheduled maintenance has been completed.
Nov 24, 17:30 UTC
Verifying - The main body of CDN configuration changes have now been successfully applied with no interruption to services. We are now moving onto a testing phase in order to ensure that all the Altmetric applications have retained normal functionality and will then continue to monitor closely until the end of the maintenance window.
Nov 24, 11:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 09:30 UTC
Scheduled - Altmetric will be undergoing planned maintenance to its content distribution network. The expected impact of the changes involved are short interruptions to the Altmetric Explorer, Altmetric Detail Pages and corporate website. Whilst no significant downtime is expected, both sets of changes are significant interventions and carry a medium to high risk of extended downtime. Contingency/rollback plans are in place for both operations in the event this occurs. Updates will be posted as the maintenance work progresses and in case of any unexpected outages.
Nov 2, 13:56 UTC
Nov 23, 2022

No incidents reported.

Nov 22, 2022
Resolved - This incident has now been resolved. The Altmetric website is functioning as normal.
Nov 22, 13:42 UTC
Investigating - The Altmetric website is currently unresponsive - we are aware of the issue and are investigating.

The Explorer and all APIs should remain functioning normally.

Nov 22, 13:17 UTC
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022
Resolved - The Altmetric Explorer data has now been refreshed and confirmed. Altmetric staff will continue to monitor all services and complete a post-incident review. We thank our customers for their patience while we resolved the issue and apologise again for any disruption. There'll be no further updates to this incident.
Nov 16, 16:54 UTC
Monitoring - The root cause of this issue has been resolved, a fix implemented and the data processing for the Altmetric Explorer is now in progress.
We anticipate that the data in the explorer will be refreshed in approximately two hours. Data accessed via the Details Pages and Details Page API are unaffected. We'd like to apologise for any disruption this may have caused. Our next update will be before 1700 (5pm) UTC.

Nov 16, 14:34 UTC
Identified - There is currently a delay in data processing impacting the Altmetric Explorer. The specific issues involved have been identified and our engineers are currently working to resolve the situation with a data refresh to follow once this has been fully resolved. We will update this incident before 3PM UTC
Nov 16, 14:03 UTC