All Systems Operational
Altmetric Badges Operational
90 days ago
99.88 % uptime
Today
Embed Code Operational
90 days ago
99.93 % uptime
Today
Badge Renderer Operational
90 days ago
99.93 % uptime
Today
Badge API Operational
90 days ago
99.79 % uptime
Today
Altmetric API Operational
Commercial API Operational
Free API Operational
Altmetric Details Pages Operational
Altmetric Explorer for Institutions Operational
Altmetric Explorer for Publishers Operational
altmetric.com website Operational
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Explorer for Institutions Response Time
Fetching
Detail Pages Response Time
Fetching
Past Incidents
Jun 1, 2023

No incidents reported today.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023
Completed - The scheduled maintenance has been completed.
May 22, 13:36 UTC
Verifying - The issues causing the earlier outage have been addressed and all Altmetric applications are now functional. We are continuing to monitor for any further issues.
May 3, 16:59 UTC
Update - We are currently still experience widespread outages across all Altmetric applications due to issues with our application deployment systems and work is on-going to address these. We will post a further update at 5PM GMT time.
May 3, 15:36 UTC
Update - We are currently investigating reports of on-going outages to Altmetric applications which appear to be related to on-going maintenance. We will update as we obtain more details.
May 3, 13:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 09:00 UTC
Scheduled - Altmetric will be undergoing scheduled maintenance to core infrastructure as part of our continuous improvement process. Although we do not expect any extended downtime as part of these operations they are considered high risk as they have the potential to affect any and all public facing Altmetric products and minor interruptions are likely during this period. Further updates will be posted on the day as needed.
Apr 26, 15:02 UTC
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Resolved - This incident has been resolved. Altmetric staff will continue to monitor all services and complete a post-incident review. We thank our customers for their patience and apologise for any disruption.
May 18, 15:36 UTC
Monitoring - A fix has been implemented and the issues reported resolved. We'll leave the incident open for a couple hours while we monitor to make sure there are no other issues.
May 18, 10:08 UTC
Investigating - We are currently experiencing issues affecting search, registration and export functionality in the Altmetric Explorer. Our development team are currently investigating a root cause. Our next update will be before 1300 UTC on Thursday 18th May. Thank you for your patience and apologies for any disruption this incident causes.
May 18, 09:30 UTC