Service interruption
Incident Report for Altmetric
This incident has been resolved.
Posted Oct 21, 2020 - 16:38 UTC
A fix has been implemented and service functionality fully restored. We are now monitoring the situation for any further problems
Posted Oct 21, 2020 - 16:22 UTC
The core issue has been traced to newly introduced configuration and a fix is being implemented.
Posted Oct 21, 2020 - 16:07 UTC
We are currently investigating an infrastructure incident that is causing service interruption for several Altmetric services. We will update when we have identified the cause.
Posted Oct 21, 2020 - 15:57 UTC
This incident affected: Altmetric Details Pages, Altmetric Explorer for Institutions, and Altmetric Explorer for Publishers.