Altmetric Explorer outage

Incident Report for Altmetric

Resolved

The root cause has been identified and fixed. Our team monitored Altmetric Explorer and the issue is marked as resolved.
Posted Nov 03, 2025 - 13:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results
Posted Nov 03, 2025 - 11:30 UTC

Update

We are continuing to investigate this issue.
Posted Nov 03, 2025 - 09:45 UTC

Investigating

We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
Posted Nov 03, 2025 - 09:45 UTC
This incident affected: Altmetric Explorer.