Altmetric API and Detail Pages outage
Incident Report for Altmetric
This incident has been resolved.
Posted Jul 15, 2021 - 16:39 UTC
The main fault has been corrected and full functionality has been restored to the Altmetric API and Detail Pages. We will be continuing to monitor the situation over the next hour and begin a full post-mortem inquiry into the root causes of the outage.
Posted Jul 14, 2021 - 20:19 UTC
The underlying issue has been addressed and all Altmetric services are back to normal.
Posted Jul 14, 2021 - 20:19 UTC
We have currently identified a fault with one of the database systems backing the Altmetric API which is causing an outage for this application as well as for the Altmetric Detail Pages. We are currently working to remedy the fault and hope to have these systems operational shortly. Updates will be posted as the situation evolves.
Posted Jul 14, 2021 - 20:04 UTC
This incident affected: Altmetric API (Commercial API, Free API) and Altmetric Details Pages.